We ship most orders within 1-5 business days plus the delivery time purchased. If we anticipate a delay in your order, you will be notified immediately! If an item is back-ordered you will be notified of the approximate ship date. You will have the option of canceling a back-ordered item.
Returns & Exchanges:
Refunds may be made within 30 days of the purchase date. Refunds will be issued for the full purchase amount of the product(s) purchased. All shipping and handling charges are non-refundable unless agreed upon by Fur My Pet previous to return. There is a 15% restocking fee for each item returned. Please notify us via email first if you will be returning an item. Please put the word "RETURN" and then your order number in the subject heading. Please send all returns to:
Fur My Pet
124 S. Carson Road
Beverly Hills, CA 90212
Please include your packing slip with the return information filled out. If you have any questions, you may contact us at (310) 880-9738 or firstname.lastname@example.org.